Immediate Steps (Within 24 Hours)
- Contact immediate family members and close friends
- If death occurred at home, contact appropriate authorities (police, emergency services)
- Notify the deceased’s doctor or medical facility
- Contact the funeral home of choice
- Arrange for organ donation if previously specified
- Secure any pets or dependents
- Secure the deceased’s home and vehicle
- Begin gathering important documents (death certificate, insurance policies, will)
Within 72 Hours
- Meet with funeral director to discuss arrangements
- Choose burial or cremation
- Select casket or urn
- Decide on embalming
- Choose funeral/memorial service location
- Set date and time for service
- Begin obituary preparation
- Order death certificates (recommend 10-15 copies)
- Contact deceased’s employer
- Start list of people to notify
- Contact religious/spiritual leader if applicable
- Choose pallbearers if having traditional service
- Begin gathering photos for memorial service
- Select clothing for deceased
Service Planning
- Plan order of service
- Choose readings, music, and speakers
- Arrange for flowers
- Organize memorial displays or tribute video
- Plan post-service gathering or reception
- Arrange transportation for family
- Reserve accommodations for out-of-town family
- Coordinate with cemetery for burial arrangements
- Order memorial cards or programs
Financial and Legal Matters
- Locate will and contact executor
- Contact deceased’s attorney
- Notify life insurance companies
- Begin process for filing life insurance claims
- Contact Social Security Administration
- Notify banks and financial institutions
- Cancel credit cards
- Contact pension services if applicable
- Begin probate process if necessary
Additional Notifications
- Notify utility companies
- Cancel subscriptions and memberships
- Contact landlord if applicable
- Notify post office for mail forwarding
- Cancel driver’s license
- Cancel voter registration
- Notify tax authorities
- Contact veterans’ organizations if applicable
Post-Funeral Tasks
- Send thank you notes to:
- Those who sent flowers or donations
- Those who brought food or helped with arrangements
- Pallbearers
- Speakers and musicians
- Those who traveled to attend
- Order permanent headstone or marker
- Handle deceased’s email and social media accounts
- Begin process of distributing personal belongings
- Update or close deceased’s accounts
- Collect and organize important documents
- File final tax return
- Consider grief counseling or support groups
Important Documents to Gather
- Death certificate (multiple copies)
- Birth certificate
- Marriage certificate
- Social Security card
- Insurance policies
- Property deeds
- Vehicle titles
- Bank account information
- Investment account information
- Military discharge papers (DD-214)
- Recent tax returns
- Passwords and access codes
Notes
- Keep detailed records of all expenses
- Save receipts for estate purposes
- Take photos of valuable items
- Document all account changes
- Keep a log of all important communications